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Order Monitoring

This guide explains how to monitor your USDN orders, track performance metrics, and set up alerts for your network connections.

Monitoring Dashboard​

Overview​

  1. Real-time status
  2. Performance metrics
  3. Alert notifications
  4. Historical data

Key Metrics​

  • Bandwidth utilization
  • Latency
  • Packet loss
  • Jitter
  • Connection status

Performance Monitoring​

Network Metrics​

  1. Throughput monitoring:

    • Current usage
    • Peak usage
    • Average usage
    • Historical trends

  2. Quality metrics:

    • Round-trip time
    • Packet loss rate
    • Jitter statistics
    • Connection stability

Service Level Monitoring​

  1. Availability metrics
  2. Performance against SLA
  3. Compliance reporting
  4. Service credits tracking

Alert Configuration​

Alert Types​

  1. Performance alerts:

    • Bandwidth thresholds
    • Latency thresholds
    • Packet loss thresholds
    • Connection status

  2. Security alerts:

    • Authentication failures
    • Configuration changes
    • Policy violations
    • Security incidents

Alert Settings​

  1. Threshold configuration
  2. Notification methods
  3. Escalation rules
  4. Alert scheduling

Reporting​

Standard Reports​

  1. Daily performance
  2. Weekly summaries
  3. Monthly statistics
  4. Quarterly reviews

Custom Reports​

  1. Report builder
  2. Metric selection
  3. Time period customization
  4. Export options

Visualization Tools​

Real-time Graphs​

  1. Bandwidth usage
  2. Latency trends
  3. Packet loss
  4. Connection status

Historical Analysis​

  1. Trend analysis
  2. Pattern recognition
  3. Capacity planning
  4. Performance optimization

Troubleshooting​

Performance Issues​

  1. Bandwidth constraints
  2. Latency problems
  3. Packet loss
  4. Connection stability

Resolution Steps​

  1. Issue identification
  2. Root cause analysis
  3. Resolution implementation
  4. Performance verification

Maintenance Monitoring​

Scheduled Maintenance​

  1. Maintenance windows
  2. Impact assessment
  3. Progress tracking
  4. Completion verification

Emergency Maintenance​

  1. Incident tracking
  2. Response monitoring
  3. Resolution progress
  4. Service restoration

Best Practices​

Monitoring Setup​

  1. Key metric selection
  2. Threshold configuration
  3. Alert tuning
  4. Regular review

Data Management​

  1. Data retention
  2. Backup procedures
  3. Archive policies
  4. Access control

Integration Options​

Third-party Tools​

  1. SIEM integration
  2. NOC tools
  3. Ticketing systems
  4. Analytics platforms

API Access​

  1. Data retrieval
  2. Custom integration
  3. Automation options
  4. Webhook support

Need Help?​

If you need assistance with order monitoring:

  1. Review our Support and Escalation Levels to understand available support options
  2. Check our troubleshooting guide
  3. Contact support through the Support Portal
  4. Schedule a consultation with our Professional Services team